Effective Date: 19.05.2026
These Terms & Conditions (“Terms”) govern the use of the Marketplace platform (“Marketplace”) operated by SPH Engineering (“SPH Engineering”, “we”, “our”, or “us”).
By accessing or using the Marketplace, you agree to be bound by these Terms.
The Marketplace is an online platform intended to connect companies and individuals seeking drone-related services and drone equipment rentals (“Customers”) with independent regional service providers (“Providers”).
SPH Engineering acts solely as an intermediary for information exchange and inquiry forwarding between Customers and Providers.
SPH Engineering does not provide drone services directly unless explicitly stated otherwise.
The Marketplace is provided by SPH Engineering as an informational inquiry-routing platform.
SPH Engineering does not charge Customers for submitting inquiries through the Marketplace, and no pricing, quotations, or transactional payment processing is conducted through the Marketplace platform.
Any pricing, proposals, contracts, payments, or commercial terms relating to services or rentals are negotiated directly between Customers and Providers outside of the Marketplace.
All Providers listed on the Marketplace are independent third parties. Certain Providers may also act as distributors of SPH Engineering products in their markets.
However, Providers offering services through the Marketplace act independently and are solely responsible for their operations, personnel, services, pricing, contractual obligations, regulatory compliance, and interactions with Customers.
The existence of a reseller, distributor, or commercial relationship with SPH Engineering does not create any agency, employment, joint venture, or partnership relationship in connection with Marketplace services provided to Customers.
SPH Engineering does not:
SPH Engineering performs limited verification of knowledge and competency related only to SPH Engineering products and technologies for certain Providers and does not constitute an endorsement, certification, or safety guarantee to the Customer.
Any agreement, transaction, or relationship formed between a Customer and a Provider is solely between those parties.
Customers may submit inquiries through the Marketplace regarding requested services, rentals, or payload access.
SPH Engineering may forward submitted inquiries to relevant Providers based on geographic area, capabilities, or other matching criteria at our discretion.
SPH Engineering:
The Marketplace and all information provided through it are offered on an “as is” and “as available” basis.
To the fullest extent permitted by law, SPH Engineering disclaims all warranties, express or implied, including but not limited to:
SPH Engineering does not guarantee successful project completion, regulatory compliance, operational safety, or business results.
Customers are solely responsible for:
Customers acknowledge that drone operations may be subject to national and local regulations and restrictions.
Providers using the Marketplace agree that they:
Providers are solely responsible for their services, operations, personnel, equipment, communications, contractual obligations, pricing, project execution, and customer support.
SPH Engineering does not guarantee Provider responsiveness, service quality, project outcomes, or customer satisfaction and shall not be responsible for disputes between Customers and Providers.
To the maximum extent permitted by applicable law, SPH Engineering shall not be liable for any:
Users may not use the Marketplace in violation of applicable sanctions regulations and/or trade restrictions imposed by the European Union, United States, United Nations, or other applicable authorities.
SPH Engineering reserves the right, at its sole discretion, to reject, suspend, or refuse to process inquiries originating from, connected to, or involving sanctioned countries, restricted regions, sanctioned individuals, or prohibited end uses.
Users represent and warrant that they are not subject to applicable sanctions or trade restrictions and will not use the Marketplace for prohibited activities or unlawful purposes.
Users agree to indemnify and hold harmless SPH Engineering, its affiliates, employees, and partners from any claims, liabilities, damages, losses, and expenses arising from:
All Marketplace content, branding, logos, software, and materials are owned by or licensed to SPH Engineering and may not be copied, modified, or distributed without prior written permission.
Use of the Marketplace is also governed by the SPH Engineering Privacy Policy.
By submitting inquiries through the Marketplace, users acknowledge and agree that their contact information and inquiry details may be shared with relevant Providers located in different jurisdictions for the purpose of responding to service requests.
SPH Engineering may also contact Customers and Providers after inquiry submission or project completion for purposes including but not limited to:
Such communications do not make SPH Engineering a party to any agreement between Customers and Providers and do not constitute supervision or acceptance of Provider services.
SPH Engineering reserves the right, at its sole discretion, to:
SPH Engineering may suspend, restrict, or remove a Provider from the Marketplace based on factors including, but not limited to:
SPH Engineering is under no obligation to maintain any Provider listing or minimum level of Marketplace participation.
SPH Engineering retains the sole and final discretion regarding Marketplace participation, Provider listings, inquiry distribution, suspension decisions, and interpretation of these Terms.
These Terms shall be governed by and interpreted in accordance with the laws of Latvia, without regard to conflict of law principles.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
These Terms constitute the entire agreement between the user and SPH Engineering regarding the Marketplace and supersede any prior agreements or understandings.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Latvia.
SPH Engineering may update these Terms at any time by publishing revised versions on the Marketplace website.
Continued use of the Marketplace after changes become effective constitutes acceptance of the updated Terms.
For questions regarding these Terms, please contact: SPH Engineering
https://www.sphengineering.com/contact-us
Updated: 08.11.2023
We, SPH Engineering, are the company registered in the Republic of Latvia (European Union) and we provide a variety of services to you. For purposes of providing services to you, we have to process your personal data. This Privacy Policy (hereinafter – the "Policy") explains how we process (collect, store, disclose) your personal data.
We process your personal data in compliance with the General Data Protection Regulation (GDPR) in order to ensure lawfulness, fairness, and transparency of processing. The main goal of your personal data processing is to perform a contract in order to provide a Product or Service to you. For this purpose, we request your consent to process your personal data.
We process the following categories of personal data:
• Your first name (name);
• Your last name (surname);
• Your country of residence;
• Your address;
• Your phone number;
• Your email address.
We have to process your name and surname in order to identify you. We cannot accept any payment from you without such identification. We process your address to ensure compliance with the bookkeeping regulations on invoices.
We process your email address and phone number as the way of distributing information and contacting you. We provide answers to your requests or product inquiries, we send activation codes for our products and we announce important information via these communication channels. We can contact you to receive your feedback on Product or Service of your choice.
We need to process your country of residence to make sure our services are not limited or restricted in your country. We will inform you if any limitation is in place.
Sometimes if a purchase is made with a Discount Coupon provided to the customer by our Official Reseller, who signed a reseller agreement with us (hereinafter referred to as the "Resellers"), then we might share the following information to ensure that the Reseller can provide technical support and/or training for products you purchased from us:
• Your first name (name);
• Your last name (surname);
• Your email address;
• Company name.
We share your data only with those Resellers that have signed relevant reseller agreements with us and only if you received a discount coupon from the Resellers.
Our websites ("Websites", "Website") are integrated with Google Analytics and other services for web analytics. These services process the information collected from cookies and IP address. More info in Cookies Policy »»»
Your data that we collect is not shared with any third parties not specified in this Privacy Policy. Your data is processed in accordance with the rule of law, fairness, and full transparency, as well as for the purpose specified in Clause 2 hereof.
Our employees will be allowed to process your personal data in order to provide the requested service or product. If you agreed to receive marketing information from us, then our PR manager will have access to your contact information as well.
Officials (police, tax officers, etc.) will be given access to your personal data only if so required by law. Our lawyers will examine any official request very closely beforehand. We will not disclose your personal data before we are 100% sure that officials have firm legal grounds to receive your personal data.
We will keep your personal data until you stop using our Product or Service or revoke your consent. Please keep in mind that the storage term depends on the Product or Service of your choice. To know exactly for how long we are going to keep your personal data, based on Products and Services of your choice, feel free to ask any question you may have via email.
However, we will not keep your personal data longer than required by law or the purpose specified in Clause 2 of this Policy.
The GDPR stands tall since May 25, 2018 and, starting from this date, you, as our client, have rights in regards to your personal data:
• You have theright to access. You can request from us whether or not your personal data are being processed by us. You can ask for detailed information, which categories (such as name, surname, email address etc.) of your personal data are processed, who can access your personal data, for how long we are going to store your personal data. You can request us to provide a copy of your personal data.
• You have the right to rectification. In case you have seen a mistake in your personal data (for instance, your name is misspelled in our email), you can request for a correction of inaccurate personal data.
• You have the right to erasure of your personal data. You can request erasure of your personal data, when you withdraw your consent to the processing or when you stop using our Products or Services. However, please keep in mind that we cannot erase data required to be kept by law.
• You have the right to restrict processing of your personal data. You can restrict to process your personal data when you think we process your personal data without any ground.
• You have the right to withdraw your consent for the processing of your personal data at any time. However, please keep in mind that such revoke that such revoke will not retrospectively affect the lawfulness of processing conducted before.
• You have the right to portability. You have the right to receive your personal data from us in a structured form in order to transfer these data to another company. If technically possible, you can request us to transfer your personal data directly to another company.
• You have the right to complain. In case, you think we are violating your rights, you can complain to supervisory authority (like Data State Inspectorate (Datu Valsts Inspekcija)).
7. What will we do when you are performing your rights regarding rectification or erasure of personal data, as well as restrict processing of your personal data?
When you are requesting to perform the access, editing or erasure of your personal data, we will comply with your request and we will perform the requested action. If you ask for editing, erasure or restrict to process your personal data, we will notify of your request any third party to which we provided your personal data.
In case the processing of personal data (such as name, surname, and email) is required for concluding a contract and you are not willing to share these personal data with us, we won't be able to identify you as a contracting party and thus comply with the accounting and anti-money laundering legislation. Therefore, we won't be able to sign a contract with you and provide you a Service or Product.
We strive to protect the integrity of your personal data, apply standard information security procedures, and ensure observance of your rights to and lawful interests in data we provide to our partners.
Yes, we transfer your data to third countries (outside of the European Union). However, we ensure of recipient's compliance with the GDPR prior to any such transfer. You can take a glance at our partners' statements on compliance with GDPR here:
To learn information confidentiality terms applicable to our Resellers, please visit their websites. List of all official SPH Engineering's Resellers with website links is published on https://www.sphengineering.com/resellers.
By using our Products and Services and agreeing to this Privacy Policy, you provide us with your consent to perform such transfer of your personal data outside of the EU.
You may use our Products and Services if you reached the age of 13. You have to testify you are eligible to use our Products and Services, by expressing your consent with this Privacy Policy.
We do not store personal data of minors and children under the age of 13. If you are a parent or a legal guardian of children or minors and you are aware that your ward has provided us with Personal Data, please contact us immediately via email: privacy@ugcs.com. If we become aware that Personal Data from a person under the age of 13 are in our possession without verification of parental consent, we will take immediate steps to erase the data from our servers.
In the case of a personal data breach, we will notify supervisory authority of the breach not later than 72 hours. We will notify you via email immediately if we see a high risk of your rights and freedoms (due to the breach) violation.
If a dispute arises, we will do our best to settle it by negotiations. We are always ready to hear from you and look for the best solution for all of us. In any case, you may complain to the Data State Inspectorate (Datu Valsts Inspekcija) or look for a help of a court to protect your rights.
Data State Inspectorate web-page: http://www.dvi.gov.lv/en/
In case of a personal data breach, we shall notify you so that you can get a full understanding of the problem and the measures taken to solve it.
If a personal data breach puts the rights and freedoms of our users at risk, we shall also notify the state authorities responsible for supervision of GDPR within 72 hours. Our notification will include the following information:
(a) description of the nature of the personal data breach, including, if possible, the category and approximate number of data subjects, category and approximate number of personal data records
(b) surname and contact details of the personal data protection inspector or other coordination center to receive more detailed information from
(c) description of the possible consequences of a personal data breach
(d) description of the measures taken or planned by the controller to cure the breach, including, where appropriate, measures to mitigate a possible negative impact
Our Services may contain links to other websites not administered or operated by us. If you proceed with a third party link, you will be directed to a third-party website. We strongly advise you to review a Privacy Policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.
We use PayPal, Stripe and Nuvei as payment services. The data is collected and processed by these services according to their Privacy Policy and SPH Engineering has no power or control over this process, nor SPH Engineering has access to this data.
To learn more about your data processing by these services, please visit:
Company Name: SPH Engineering, registration number 50103629321, official (legal) address: Dzirnavu iela 62-9, Riga, Latvia, LV-1050. Contact details of our representative: Janis Kuze, Director of Special Projects, +371 25453422, privacy@ugcs.com.
Updated: 08.11.2023
We, SPH Engineering, are the company registered in the Republic of Latvia (European Union) and we provide a variety of services to you. For purposes of providing services to you, we have to process your personal data. This Privacy Policy (hereinafter – the "Policy") explains how we process (collect, store, disclose) your personal data.
We process your personal data in compliance with the General Data Protection Regulation (GDPR) in order to ensure lawfulness, fairness, and transparency of processing. The main goal of your personal data processing is to perform a contract in order to provide a Product or Service to you. For this purpose, we request your consent to process your personal data.
We process the following categories of personal data:
• Your first name (name);
• Your last name (surname);
• Your country of residence;
• Your address;
• Your phone number;
• Your email address.
We have to process your name and surname in order to identify you. We cannot accept any payment from you without such identification. We process your address to ensure compliance with the bookkeeping regulations on invoices.
We process your email address and phone number as the way of distributing information and contacting you. We provide answers to your requests or product inquiries, we send activation codes for our products and we announce important information via these communication channels. We can contact you to receive your feedback on Product or Service of your choice.
We need to process your country of residence to make sure our services are not limited or restricted in your country. We will inform you if any limitation is in place.
Sometimes if a purchase is made with a Discount Coupon provided to the customer by our Official Reseller, who signed a reseller agreement with us (hereinafter referred to as the "Resellers"), then we might share the following information to ensure that the Reseller can provide technical support and/or training for products you purchased from us:
• Your first name (name);
• Your last name (surname);
• Your email address;
• Company name.
We share your data only with those Resellers that have signed relevant reseller agreements with us and only if you received a discount coupon from the Resellers.
Our websites ("Websites", "Website") are integrated with Google Analytics and other services for web analytics. These services process the information collected from cookies and IP address. More info in Cookies Policy »»»
Your data that we collect is not shared with any third parties not specified in this Privacy Policy. Your data is processed in accordance with the rule of law, fairness, and full transparency, as well as for the purpose specified in Clause 2 hereof.
Our employees will be allowed to process your personal data in order to provide the requested service or product. If you agreed to receive marketing information from us, then our PR manager will have access to your contact information as well.
Officials (police, tax officers, etc.) will be given access to your personal data only if so required by law. Our lawyers will examine any official request very closely beforehand. We will not disclose your personal data before we are 100% sure that officials have firm legal grounds to receive your personal data.
We will keep your personal data until you stop using our Product or Service or revoke your consent. Please keep in mind that the storage term depends on the Product or Service of your choice. To know exactly for how long we are going to keep your personal data, based on Products and Services of your choice, feel free to ask any question you may have via email.
However, we will not keep your personal data longer than required by law or the purpose specified in Clause 2 of this Policy.
The GDPR stands tall since May 25, 2018 and, starting from this date, you, as our client, have rights in regards to your personal data:
• You have theright to access. You can request from us whether or not your personal data are being processed by us. You can ask for detailed information, which categories (such as name, surname, email address etc.) of your personal data are processed, who can access your personal data, for how long we are going to store your personal data. You can request us to provide a copy of your personal data.
• You have the right to rectification. In case you have seen a mistake in your personal data (for instance, your name is misspelled in our email), you can request for a correction of inaccurate personal data.
• You have the right to erasure of your personal data. You can request erasure of your personal data, when you withdraw your consent to the processing or when you stop using our Products or Services. However, please keep in mind that we cannot erase data required to be kept by law.
• You have the right to restrict processing of your personal data. You can restrict to process your personal data when you think we process your personal data without any ground.
• You have the right to withdraw your consent for the processing of your personal data at any time. However, please keep in mind that such revoke that such revoke will not retrospectively affect the lawfulness of processing conducted before.
• You have the right to portability. You have the right to receive your personal data from us in a structured form in order to transfer these data to another company. If technically possible, you can request us to transfer your personal data directly to another company.
• You have the right to complain. In case, you think we are violating your rights, you can complain to supervisory authority (like Data State Inspectorate (Datu Valsts Inspekcija)).
7. What will we do when you are performing your rights regarding rectification or erasure of personal data, as well as restrict processing of your personal data?
When you are requesting to perform the access, editing or erasure of your personal data, we will comply with your request and we will perform the requested action. If you ask for editing, erasure or restrict to process your personal data, we will notify of your request any third party to which we provided your personal data.
In case the processing of personal data (such as name, surname, and email) is required for concluding a contract and you are not willing to share these personal data with us, we won't be able to identify you as a contracting party and thus comply with the accounting and anti-money laundering legislation. Therefore, we won't be able to sign a contract with you and provide you a Service or Product.
We strive to protect the integrity of your personal data, apply standard information security procedures, and ensure observance of your rights to and lawful interests in data we provide to our partners.
Yes, we transfer your data to third countries (outside of the European Union). However, we ensure of recipient's compliance with the GDPR prior to any such transfer. You can take a glance at our partners' statements on compliance with GDPR here:
To learn information confidentiality terms applicable to our Resellers, please visit their websites. List of all official SPH Engineering's Resellers with website links is published on https://www.sphengineering.com/resellers.
By using our Products and Services and agreeing to this Privacy Policy, you provide us with your consent to perform such transfer of your personal data outside of the EU.
You may use our Products and Services if you reached the age of 13. You have to testify you are eligible to use our Products and Services, by expressing your consent with this Privacy Policy.
We do not store personal data of minors and children under the age of 13. If you are a parent or a legal guardian of children or minors and you are aware that your ward has provided us with Personal Data, please contact us immediately via email: privacy@ugcs.com. If we become aware that Personal Data from a person under the age of 13 are in our possession without verification of parental consent, we will take immediate steps to erase the data from our servers.
In the case of a personal data breach, we will notify supervisory authority of the breach not later than 72 hours. We will notify you via email immediately if we see a high risk of your rights and freedoms (due to the breach) violation.
If a dispute arises, we will do our best to settle it by negotiations. We are always ready to hear from you and look for the best solution for all of us. In any case, you may complain to the Data State Inspectorate (Datu Valsts Inspekcija) or look for a help of a court to protect your rights.
Data State Inspectorate web-page: http://www.dvi.gov.lv/en/
In case of a personal data breach, we shall notify you so that you can get a full understanding of the problem and the measures taken to solve it.
If a personal data breach puts the rights and freedoms of our users at risk, we shall also notify the state authorities responsible for supervision of GDPR within 72 hours. Our notification will include the following information:
(a) description of the nature of the personal data breach, including, if possible, the category and approximate number of data subjects, category and approximate number of personal data records
(b) surname and contact details of the personal data protection inspector or other coordination center to receive more detailed information from
(c) description of the possible consequences of a personal data breach
(d) description of the measures taken or planned by the controller to cure the breach, including, where appropriate, measures to mitigate a possible negative impact
Our Services may contain links to other websites not administered or operated by us. If you proceed with a third party link, you will be directed to a third-party website. We strongly advise you to review a Privacy Policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.
We use PayPal, Stripe and Nuvei as payment services. The data is collected and processed by these services according to their Privacy Policy and SPH Engineering has no power or control over this process, nor SPH Engineering has access to this data.
To learn more about your data processing by these services, please visit:
Company Name: SPH Engineering, registration number 50103629321, official (legal) address: Dzirnavu iela 62-9, Riga, Latvia, LV-1050. Contact details of our representative: Janis Kuze, Director of Special Projects, +371 25453422, privacy@ugcs.com.
